All items can be returned to little home within a legal
period of 14 days from receipt of the order. For this, you just need to notify
us of your intention to return one (s) item (s) and the reason for your return,
to the following address: email@example.com. The product must be returned
in its original condition and in its original packaging, intact, in perfect
condition for resale, accompanied by all possible accessories, instructions for
use and documentation, and must not have been used, worn, or have suffered from
deterioration, however slight, and be in a perfect state of cleanliness. Return
costs are the responsibility of the customer. little home recommends the
customer to carry out the shipment by taking all the guarantees so that the
package arrives at destination and intact (colissimo followed, registered
shipment, additional insurance guaranteeing him if necessary the compensation
of the products up to their market value actual in the event of theft or loss
of the goods, etc.), the return being made at the risk of the customer.
All returns must be sent to the following address:
little home sarl
45, rue Jeanne d'Arc
The invoice or delivery note must be attached to the package.
Any product having been used for personal or professional purposes, worn,
damaged, incomplete or whose original packaging is damaged (apart from the
normal opening of the packaging) will not be refunded, exchanged or returned.
to the sender. Any product returned within a period exceeding 14 days following
receipt of the order will not be refunded, exchanged or returned to the sender.
Any personalized product will not be refunded or exchanged. Any special order
(personalized quote) will not be refunded or exchanged. Baby / child teats are
neither taken back nor exchanged for hygienic reasons. Items purchased on sale
or promotions may be subject to an exchange or a voucher, but may not be
subject to a refund.
In the case of a refund, it will be made within 14 days, except for transport
costs. If the customer received a promotional advantage when ordering (reduced
price, free shipping costs, etc.), they will be reimbursed at the price they
actually paid or should have paid if they no longer responded to the conditions
to benefit from it. In the event that the sum of the items kept by the customer
no longer reaches the amount allowing him to benefit from the delivery costs
offered, a lump sum of € 4 will be deducted from the amount to be reimbursed
(participation in delivery costs). Neither the customs costs nor the actual
shipping costs of the first shipment will be refunded, even if these were
In the event of using your right to retract, the simple return of your order
without declaration or the refusal to take your delivery at home or at a pick up station is not enough to express your wish to retract. If you wish to exercise
your right to retract, you must complete the retract form available here.
In the event of the exercise of the right to retract, little home is
required to reimburse the sums paid by the customer, free of charge, except the shipping returning costs. The refund is due within a maximum of 14 days.