Track your order:

You have on our site a space for tracking your online order. To access it, log into your customer account on our site. Order tracking will provide you with information on the progress of your delivery.

General informations :

General delivery information:

The delivery address will be the address as indicated by the customer. It is important that this information is fair and complete. The customer must verify the conformity of the information entered. little home cannot be held responsible for any inconvenience caused by inaccurate or incomplete information. In the event of re-shipment, all costs incurred will be borne by the customer.

After order confirmation, little home sarl undertakes to deliver to its carrier, all the references ordered by the buyer. This carrier undertakes him by contract with little home sarl to deliver the order to the address of the buyer provided by little home sarl. In the case of transport in a so-called cash on delivery system, the customer undertakes to pay the carrier or his representative the full amount indicated during the order confirmation.

In addition, for deliveries outside mainland France, the customer undertakes to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country of receipt of order.

The delivery will be made by La Poste in colissimo followed at home or relay according to the choice of transport of the customer in Metropolitan France. Any delays do not give the right to the buyer to claim damages. In the event that the package has not been picked up (at a drop-off point or by post) within the allotted time, all costs incurred will be borne by the customer.

The deliveries in the countries of the EEC are carried out by the post in colissimo followed Europe. For deliveries outside the EEC, deliveries are made by international postal services. In the case of a technical product, the customer will pay particular attention to checking the proper functioning of the delivered device, to read the instructions for use which is provided to him.

In the event of a delay in delivery linked to the carrier, the customer must inform little home within 10 days of the dispatch notice sent automatically by little home on the day of shipment, so that an investigation can be opened.

The goods always travel at the risk of the recipient. Always check your package upon arrival. The customer is responsible for checking the packages upon receipt, in the presence of the delivery person, and must immediately notify little home and the carrier of any problems found (damaged package, etc.). This statement must be specified on the carrier's delivery slip. In the event that this is not done, little home cannot accept any claim.

In case of apparent defects, the buyer has the right to return under the conditions provided in this document. Are considered as force majeure releasing the seller from his obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied.

If during the ordering, one of the articles is available in a period longer than 24h to 48h, all the articles will be dispatched at the same time to the customer.